LIFELONG CUSTOMERS™
The Secret to Scaling Profitably
Lifelong Customers. It’s what we all want. It’s what we all need.
Loyal customers who love our products, services, and people so much they actually become our greatest marketers.
Having launched brands with dozens of Fortune 500 companies and founding multiple seven-figure businesses (including my flagship business, BTYcreative®), I know why businesses today are losing customers and are unable to retain new ones. This is one of the biggest headaches we business owners face today.
I help business leaders and entrepreneurs like you intentionally gain peace of mind and improved profitability by showing you how to win Lifelong Customers through our proven formula, “The Wonder of WOOO”. To WOOO is to Win Others Over and Over…to transform from the mundane to magical. To WOOO there must be intention AND there must be behavior. When we intentionally prioritize and execute customer retention strategies, the results are truly inspiring.
Loyal customers become brand champions, attracting new customers through positive referrals and reviews. A brand culture of stability and trust is created, fostering a high-performing team fully committed to consistently delivering exceptional customer experiences.
Your audience will leave this session motivated and with a full understanding of how to win Lifelong Customers by:
- Discovering the only 3 ways you disappoint a customer
- Understanding that every element of your business either magnifies or detracts from your brand
- Realizing your brand goes way beyond your logo
- Learning the importance of delivering a consistent and exceptional brand experience over and over
I look forward to inspiring your team and showing you how to win Lifelong Customers through The Wonder of WOOO! Click the button below to book a consultation or to get more information on how we can support you with a team training session.
Ed Howie is a highly sought-after branding expert. He has worked with dozens of Fortune 500 companies in the U.S. like Chick-fil-A®, H-E-B® Grocery, 7-Eleven®, and Kroger®. Ed has led teams, created, developed, and launched brands leading to more than $300 million in revenue.
With a dual degree in Journalism and Advertising from the University of North Carolina and an Executive MBA, Ed is a serial entrepreneur with over 30 years of experience in operations and marketing. He excels at creating innovative concepts that effectively promote client retention and drive profitability.
He has founded multiple seven-figure businesses including his flagship business, BTYcreative, earning him a highly respected reputation among business leaders and entrepreneurs. As a Certified Global Speaker through Entrepreneurs’ Organization (EO), Ed’s insights have been heard on multiple business podcasts and keynotes.
As a speaker, he can help business leaders and entrepreneurs intentionally gain peace of mind and improved profitability by winning Lifelong Customers through his proven formula, “The Wonder of WOOO”.
If you’re interested in having Ed speak to your company or at your next event, please contact us today!
